Jak przygotować urządzenie do wysyłki?

Najlepiej wykonać kopię zapasową danych, wyłączyć blokady, wyjąć kartę SIM i zabezpieczyć urządzenie w sztywnym kartonie z dodatkowym wypełnieniem, np. folią bąbelkową.

Czy naprawa wysyłkowa ApplePoint działa w całej Polsce?

Tak. Obsługujemy klientów z całej Polski. Nie musisz być ze Zduńskiej Woli, aby skorzystać z naprawy wysyłkowej iPhone, iPad, MacBook czy wybranych urządzeń Android.

Czy muszę wyłączyć Find My i blokady konta?

W przypadku części napraw i diagnostyki może być to konieczne. Jeśli będzie taka potrzeba, ApplePoint skontaktuje się z Tobą i przekaże, jakie kroki trzeba wykonać.

Czy otrzymam informację przed naprawą?

Tak. Po przyjęciu sprzętu i wstępnej weryfikacji zgłoszenia kontaktujemy się w sprawie dalszych kroków oraz zakresu obsługi serwisowej.

Jak długo trwa naprawa wysyłkowa?

Czas realizacji zależy od rodzaju usterki, modelu urządzenia oraz dostępności części. W wielu przypadkach cały proces zamyka się w ciągu kilku dni roboczych od momentu otrzymania sprzętu.

Czy moje dane są bezpieczne?

Zalecamy wykonanie kopii zapasowej przed wysyłką. Sam sprzęt jest obsługiwany w ramach uporządkowanego procesu serwisowego, a dostęp do urządzenia ograniczony jest do niezbędnych czynności związanych z diagnostyką i testami.

ApplePoint Mail-In Repair

Send your device for service without leaving home.

Take advantage of ApplePoint's convenient mail-in repair service. Fill out the form, choose a courier, parcel locker, or ship your device yourself, and send it in for repair. We serve customers from Zduńska Wola and across Poland.

Simple process Online application, shipping and contact without unnecessary formalities.

All of Poland You don't have to be on-site - the repair can be handled completely remotely.

Contact before implementation Once we receive your device, we will contact you and confirm the next steps.

Safe operation The equipment is entered into the service records and serviced in a controlled process.

Fill out the shipping form Call: 518 900 318

Repair of Apple and selected Android devices without a service visit.

This is a convenient option for people outside of Zduńska Wola or when you simply want to handle repairs remotely and without wasting time.

Shipping by courier, parcel locker or on your own You choose the option that is most convenient for you.

Contact after receiving the equipment After receiving the device, we will return with information about the status of the equipment and next steps.

Serving customers from all over Poland You're not limited to local locations when you want to use ApplePoint.

Transparent application process A short form, specific data and a quick transition to implementation.

ApplePoint supports iPhone, iPad, MacBook, Apple Watch, iMac, and select Android smartphones and devices. If you're unsure whether your device qualifies for mail-in repair, please call or email us.

Kurier z paczką dla naprawy wysyłkowej ApplePoint

WITHOUT LEAVING HOME You request a repair online and the equipment is delivered to ApplePoint by courier or parcel locker.

INITIAL VERIFICATION OF APPLICATION After receiving the device, we contact you and provide information regarding further service.

TRANSPARENT PROCESS From the form to contact and execution, everything is organized and clear.

6–12 MONTHS WARRANTY ApplePoint provides a warranty for repairs performed in accordance with the type of service and parts used.

APPLE AND SELECTED ANDROIDS iPhone, iPad, MacBook, Apple Watch and selected devices from Samsung and other brands.

ALL OF POLAND You don't have to be from Zduńska Wola to take advantage of ApplePoint's mail-in repair service.

Complete the shipping form, describe the reported fault and select the method of collection.

We will order a courier or indicate the most convenient shipping method.

After receiving the equipment, we verify the request and return with information about further service.

Once arrangements have been made, we will provide service and prepare the equipment for shipment.

The repaired equipment is returned to the customer according to the selected delivery method.

We offer professional Apple service, even on the edge of the world. You no longer have to rely on unqualified local service providers—take advantage of ApplePoint's expertise and streamlined process.

Damaged equipment is often a work tool, and therefore, to meet your expectations, we provide convenient shipping services for your device.

Enjoy your repaired equipment just a few days after completing the form.

Take advantage of ApplePoint services and discover our professionalism.

Kurier dla naprawy wysyłkowej ApplePoint

Paczka z urządzeniem do serwisu ApplePoint

How to prepare your device for shipping

Before shipping, it's important to properly secure your equipment. This will make the entire repair process faster, more efficient, and less risky during transport.

Make a backup

If the device is still functional, back up your data before shipping. This is the safest solution before diagnostics and repairs.

Disable locks

For diagnostic purposes, you may need to disable Find My, iCloud Lock, or other account security features.

Remove the SIM card

Do not leave SIM cards, memory cards or unnecessary accessories in the device unless they are needed to verify the problem.

Secure your equipment

Wrap your device in bubble wrap or a soft material and place it in a rigid box to reduce the risk of damage during shipping.

Attach your application details

It's best to include a note with your name, surname, and phone number in the package. This will make it easier to quickly assign the device to the form.

Send a parcel

After completing the form, select a courier, parcel locker, or your own shipping method. Once your device is received, ApplePoint will return with information on the next steps.

ApplePoint Shipping Form

Complete the request step by step. This will immediately provide you with all the most important information: device information, problem description, contact details, and your chosen shipping method.

Device data Make, model and identification

Fault description What exactly happens to the equipment

Contact details Contact and sender address

Shipping method Choosing the method of equipment transfer

Basic information about the device

Please provide as much information as possible. If you don't know all the details, please provide what you can.

Device brand *

Device type *

Device model *

Color / variant

IMEI / serial number *

Password/lock code

If your device is secured and requires verification during testing, you can enter the information here.

Describe the fault and additional information

The more precisely you describe the symptoms, the easier it will be to initially assign the request to the appropriate type of service.

Description of the problem *

Has the device been repaired before?

Included accessories

Device Status/Data

Discount code

Contact and address details

This information will be needed to contact you regarding your claim and to handle the shipping and possible return of your device.

Name *

Last name *

Phone number *

Email address *

Street and number *

Zip code *

City *

Tax Identification Number

Select shipping method

Select the most convenient method for returning your device to ApplePoint. After submitting your request, we can discuss the details during contact.

Delivery man

A convenient option for people who want to deliver a parcel without sending it themselves.

Parcel locker

A good option if you prefer to send the parcel yourself at a time convenient for you.

Own shipping

You can ship the device with a carrier of your choice after prior notification.

Preferred shipping/pickup date

Additional notes on shipping

I confirm that I have read and accept statute and privacy policy. * I understand that ApplePoint will contact me by phone or email regarding the processing of my request. * I confirm that I have made a backup copy of my data or I am aware of the risk of data loss during diagnostics, testing or repair. * I understand that if diagnostics or testing is necessary, I may be asked to provide a lock code, disable Find/Find My, account locks, or other security measures required to provide the service. * I request that the service be commenced within 14 days of concluding the distance contract and I acknowledge that I may lose the right to withdraw from the contract after the service has been fully performed.

Selected method Delivery man

Contact Complete the data in the previous step

This form constitutes an initial notification. After submitting your details, ApplePoint may contact you to clarify details regarding the device, shipping, or further service. In the case of a distance contract, information regarding the right of withdrawal and a sample withdrawal form can be found in the terms and conditions.

Thank you - your report has been sent.

We've received your ApplePoint shipping form. We'll be in touch with you regarding next steps for shipping and handling your device.

Failed to submit form.

Please check the required fields and try again. If the problem persists, please contact us by phone: 518 900 318.

Frequently asked questions

If you want to use Apple's mail-in service, here you will find answers to the most frequently asked questions about preparing the equipment, shipping and handling the request itself.

It is best to back up your data, disable any locks, remove the SIM card and secure the device in a rigid box with additional padding, e.g. bubble wrap.

Yes. We serve customers from all over Poland. You don't have to be from Zduńska Wola to take advantage of our mail-in repair service for iPhone, iPad, MacBook, and select Android devices.

For some repairs and diagnostics, this may be necessary. If necessary, ApplePoint will contact you and advise you on the necessary steps.

Yes. After receiving your equipment and initially verifying your request, we will contact you regarding next steps and the scope of service.

Turnaround time depends on the type of fault, device model, and parts availability. In many cases, the entire process is completed within a few business days of receiving the device.

We recommend backing up your device before shipping. The hardware itself is handled as part of a structured service process, and access to the device is limited to essential diagnostics and testing.